Counter low
Add 1, try again.
Platform
RFM, RAM, SMS, per-card state, retry from a CSV. Installed next to the operator SMSC.
Where it sits
As deployed today
Baseline first. Extra features and unique behaviour are added per project — see Custom add-ons.
| Workflows | RFM (remote file management), RAM (remote applet management) |
|---|---|
| Bearer | SMS. Additional bearers on a project basis. |
| Security | SCP80 secured packets, with operator key handling |
| Estate | Mixed card vendors, generations, profiles and key sets in one campaign |
| Campaign control | Targeting and segmentation, batching, throttling, response handling, per-card status |
| Retry engine | We ship a retry; you can add your own. CSV per network or SIM code. Examples we ship: counter low → add 1; PoR 01 → fix inventory; absent subscriber → try in a day. |
| Applet interface | Drives custom on-card applets, including migration applets, through application-specific command hooks |
| Deployment | On-premise, next to the operator's SMSC. OPC/Ki and OTA keys never leave the site. |
| Custom add-ons | Per project: SCP81, a GUI built for your operators, local DB or SMTP integration, custom OTA packet generation, AI-assisted retry — discuss what the estate needs. |
Retry
The mechanism is a CSV: what to do for each network or SIM code. Use the rows we ship, or add your own retry plan in the same file. Reading the codes takes experience — these three are examples, not the whole catalogue.
A card that went quiet after a security error is not a row to hammer. That silence can be correct.
Add 1, try again.
Wrong key. Often the MSISDN and IMSI in inventory no longer match. Update the inventory, try again.
Sent in the clear. Check key versions, PoR rules, then CHL.
Not a failure. Do not retry — wait for the follow-up PoR.
Usually absent subscriber. Try in a day. Best: align the send to VLR registration so fewer are absent.
Got an error?
Paste the PoR or the command. Status, SPI, TAR, counter. Nothing uploaded. Guides if you already know the code.
Paste a packet, or load one of the examples above.
Work
IMSI, MSISDN, PLMN and brand moves on a live UICC estate — counters, half-applied updates and unreachable cards.
01/02/03/06 clusters need inventory, byte-range and SPI forensics — not a blind retry.
Test harness, sample cards and the SMSC path before a million-card send.
Multi-IMSI, polling, DEK/KIK rotation — RAM install and MSL alignment per card profile.
FAQ
Contact
Remote worldwide. On-site Israel only.
Email direct: [email protected]
Include the network or estate, the SIM vendors, and what the campaign needs to do. A technical call is 30 minutes, engineering to engineering.
Enquiries are handled as in the privacy notice. Do not paste production keys.